The energy regulator has launched an investigation into British Gas after it emerged that agents working on its behalf ignored customers’ vulnerabilities. Ofgem said
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Weaker economy, higher inflation: Bank of England’s dilemma
Turn up. Take the temperature of the economy. Raise interest rates. That’s the been the pattern from the responsible technocrats at the Bank of
Households in England and Wales face biggest water bills rise in decades
Households in England and Wales are facing the biggest increase to water bills in almost two decades from April, putting further pressure on budgets
Octopus says it chose to ditch profit to keep energy bills down
Octopus Energy said it has decided against making its first ever annual profit after ploughing £150m into attempting to keep customers’ gas and electricity
UK house prices fall for fifth month in a row
House prices in the UK continued to fall in January, sliding for the fifth month in a row, according to Nationwide, pushing the average
Housing association L&Q subjected me and my terminally ill mother to a 15-month ordeal
My sick mother and I have been moved around different temporary accommodation for more than 15 months because my landlord, L&Q, failed to repair